Brokerage Services Disclosure
Provided in accordance with 16 Tex. Admin. Code §25.486
01Registered name & contact
Holocron Kyber LLC · 4902 Big Elm Cir, Missouri City, Texas 77459 · contact@holocronkyber.com · (346) 686-5737.
02Registration
Registered Electricity Broker No. BR260177, Public Utility Commission of Texas.
03Affiliated providers
Holocron Kyber LLC is not affiliated with any retail electric provider.
04Services
Holocron Kyber LLC provides advice and procurement services to, and acts on behalf of, retail electric customers regarding the selection of retail electric providers and products or services offered by retail electric providers. Services include competitive solicitation and comparison of REP offers, negotiation of retail supply terms as the customer's authorized agent, and ongoing contract and renewal management. Holocron Kyber LLC does not sell or take title to electric energy, does not act as a retail electric provider, and does not aggregate customer loads.
05Compensation
Kyber is compensated by the retail electric provider serving a client's account as a monthly residual of $0.25 per MWh of metered consumption, waived to $0.00 for accounts with an active Holocron Forge operations & maintenance agreement. Kyber's total compensation is capped at the published adder under the Kyber Power Pledge; client-paid advisory fees, where engaged, are stated in the client agreement.
06Duration
The duration of each engagement is stated in the client agreement governing it.
07Client information
Proprietary client information — including usage data, contract terms, prices, and billing records — is not released to any third party without the client's authorization, except as required by law.
08Complaints
Complaints may be directed to Holocron Kyber LLC at the contact above. Clients may also contact the Public Utility Commission of Texas, Customer Protection Division, P.O. Box 13326, Austin, Texas 78711-3326.